We run all our surgeries by an appointment only system. We are also able to offer you online access so that you can book your own appointment, please ask one of our receptionists for details. Other appointments can be booked by telephoning or coming into the surgery, we cannot guarantee morning or afternoon appointments as this will depend on availability.
We offer the national standard of 10 minute appointments with a doctor and 15 minutes with a nurse, although at times depending on the problem appointments may run over
May we also remind you that appointments are for one person only and additional members of the family cannot be seen as extras.
You can pre book appointments with a particular doctor or nurse beyond 48 hours but there may be longer waits as it will depend on the demand for that particular person. We will try to make sure you see the doctor of your choice, but if they are not available, we may ask you to see another doctor.
Dr Bradshaw, Dr Gill, Rachel Jones Nurse Practitioner and junior doctors
Drs Bradshaw/McMorran (alt weeks), Dr Gill , Rachel Jones Nurse Practitioner , junior doctors
Dr Dr Njeru, Dr Hastings , Rachel Jones Nurse Practitioner and junior doctors
Drs Gill/Hastings (alt weeks) Dr Njeru and junior doctors
Dr Kenyon, Dr Griffiths, junior doctors
Dr Kenyon, Drs Bradshaw and junior doctors
Dr McMorran, Dr Hastings, junior doctors.
Dr Lawton, Drs Bradshaw/Hastings (alt weeks) junior doctors
Doctor on call (rota basis), junior doctors
Dr Hastings, junior doctors
Dr Hastings, Dr McMorran/Dr Bradshaw(alt weeks) junior doctors
Dr Lawton, Dr Gill, Dr Bradshaw junior doctors
Drs Gill/Hastings (alt weeks) Rachel Jones Nurse Practitioner and junior doctors
Dr Lawton, Dr Bradshaw, junior doctors
Dr Lawton/Bradshaw (alt weeks), Dr Griffiths, junior doctors
Dr Gill, Dr Bradshaw, Dr Njeru junior doctors.
Dr Kenyon, Dr Hastings, Dr Bradshaw, Dr Njeru
Dr Lawton , Dr McMorran and Dr Gill alternate weeks
Dr McMorran, Drs Bradshaw/Hastings (alt weeks) , Rachel Jones Nurse Practitioner, junior doctors
Dr Hastings , junior doctors
Saturday morning surgeries are available at our Brandon Road surgery on a fortnightly basis, these appointments are all pre bookable for routine problems.
If you are too ill to come to the surgery and you require a visit at home, please call Brandon Road (Tues, Wed, Thurs )on 02476453634 and Chace Avenue (Mon & Frid) on 02476307024 both sites before 10.30am.
The doctor may telephone you to ascertain your needs.
Home visits take up much more of a doctor’s time than a consultation in the surgery and therefore if you are mobile, please do not abuse this service and try to arrange to get into surgery.
Please telephone the surgery between 8am and 6.30pm. One of our staff will be there to answer your call.
Please provide the receptionist with as much information as possible. This will enable the doctor to deal with your difficulty in the best way. Arrangements will be made to either visit you at home or provide an emergency consultation at the surgery.
Out of Hours
Please telephone your normal surgery telephone number and your call will automatically be redirected to the Out of Hours provider.