Patient Information

Here you can find out how to register at our practice and read other important information for patients.

You can find out more by clicking on the links.

Access to medical records

The practice is registered with the Data Protection Act 2018 (DPA 2018). Any request for access to notes by a patient, patient’s representative or outside body will be dealt with ... [continue] Access to medical records

Complaints and compliments

We take complaints very seriously. If you would like to make a complaint regarding the surgery or the services we offer, please contact the Practice Manager  in writing. Every effort ... [continue] Complaints and compliments

How to register (Registration)

New Patient Registration Form (PRF1)(printable copy) Leaflet for Visitors from Overseas and Charges You can now register online There are two forms to complete. You must complete both forms. Please ... [continue] How to register (Registration)

Patient confidentiality

Both doctors and staff have access to your medical records.We respect your right to privacy and keep all your health information confidential and secure. It is important that the NHS ... [continue] Patient confidentiality

Patient rights and responsibilities

We aim to treat our patients courteously at all times and expect our patients to treat our staff the same. It is your responsibility to keep your appointments, inform us ... [continue] Patient rights and responsibilities

Practice boundary

Please use the map below to check if you live in our practice boundary.

Updating your details

If you change name, address or telephone number, please let our receptionists know by calling or writing to us, we can then update your records in the practice. If you ... [continue] Updating your details

Violent or abusive behaviour

We operate ZERO tolerance to violent and threatening behaviour and take seriously any such behaviour against any of our staff or patients. If a patient is violent or abusive, they ... [continue] Violent or abusive behaviour

Date published: 8th October, 2014
Date last updated: 8th June, 2017